SERVICES

Each day, our nearly 200 dedicated team members make a positive impact on the lives of over 1,000 people by helping Philadelphia’s most vulnerable populations secure housing, food, income, and other critical services. Participants residing in our emergency housing sites receive a wide range of support, including shelter, meals, showers, laundry, physical and behavioral health services, drug and alcohol treatment, and assistance with permanent housing. They can also access employment readiness programs, pre-employment skill-building, help with public benefits, transportation support, and guidance in obtaining vital identification documents.

If you are experiencing homelessness, you can go to the Roosevelt Darby Intake Center or, after hours, the Michael Hinson Resource Center. Both locations can assist you with placement into a SELF Inc. emergency housing site.

Emergency Housing Sites

Ife Wellness

Program Director: 

Ife Wellness Center is a recovery-based, emergency housing site providing space for all genders. Using a holistic approach, we provide support and services for participants to meet their health, education, housing, and career goals.

Outley House

Program Director: Troy Mouzon

Outley House serves single, male-identifying adults ages 18 and older who are experiencing homelessness. Additionally, Outley House offers supportive programming focused on helping participants stabilize, set goals, and take steps toward long-term housing and self-sufficiency.

Station House

Program Director: Christopher Pickett

Station House supports single, male-identifying adults ages 18 and older experiencing homelessness. Additionally, Station House provides participants with access to case management and structured programming designed to promote personal development and sustainable housing outcomes.

Susquehanna House

Program Director: Davida Ramirez

Susquehanna House serves single, female-identifying adults ages 18 and older who are experiencing homelessness. Additionally, the program offers comprehensive supportive services including life skills workshops, and referrals to health and employment resources to help participants regain independence and work toward permanent housing.

Safe Haven

Program Director: Kenya Edwards

Safe Haven serves single, male-identifying adults age 18 and older who have a documented history of chronic homelessness and mental illness. Referrals to the program are made exclusively through the City of Philadelphia’s Department of Behavioral Health and Intellectual disability Services (DBHIDS). Outreach workers first engage with individuals, assess eligibility, and confirm a history of chronic homelessness before initiating the referral process with DBHIDS.

Housing INITIATIVES & SERVICES

Michael Hinson Resource Center (MHRC)

1701 W. Lehigh Ave. | (267) 737 - 9099
Program Director: Dr. Bernita Jones

MHRC provides housing-related services, peer mentorship, and recreational programming that supports recovery and connection. The community room is open Monday through Friday, 7:00 AM to 4:00 PM, and closed on weekends and holidays. MHRC also operates as an after-hours placement center, open from 3:00 PM to 7:00 AM 7 days a week, except federally observed holidays.

After-Hours One Night Placement

1701 Lehigh Avenue in North Philadelphia

Located at the Michael Hinson Resource Center, The After-Hours program provides one-night, overnight accommodations for single men who are experiencing homelessness.

Additional access to space will be available during the colder months under the Winter Initiative. (December 1- April 30)

Outreach Team

Homeless Outreach Hotline: (215) 232 - 1984
Program Director: Tyvio Outterbridge

SELF’s Street Outreach team goes into the community and provides support to individuals experiencing street homelessness. Our team engages with individuals to understand their needs and connect them with support services.

Case Management Services

Program Director: Amber Bullock

All participants in SELF Inc. programs can access case management services to support their journey toward stability and independence. Our trained case managers work one-on-one with individuals to assess their needs, develop personalized service plans, and connect them to critical resources such as: healthcare, behavioral health support, public benefits, employment services, and permanent housing.

Case managers also provide ongoing guidance, advocacy, and accountability, helping participants navigate complex systems and remove barriers to long-term success. This person-centered approach ensures that every participant receives compassionate, coordinated care tailored to their unique circumstances.

Safe Haven

Program Director: Kenya Edwards

Safe Haven serves single, male-identifying adults age 18 and older who have a documented history of chronic homelessness and mental illness. Referrals to the program are made exclusively through the City of Philadelphia’s Department of Behavioral Health and Intellectual disability Services (DBHIDS). Outreach workers first engage with individuals, assess eligibility, and confirm a history of chronic homelessness before initiating the referral process with DBHIDS.

Supportive HOUSING SITES & INITIATIVES

Self + Cooperative

SELF + Cooperative is a partnership between SELF Inc., OHS, DBHIDS, and PHA. This program provides 77 permanent supportive housing units to individuals and families experiencing homelessness. The initiative incorporates an innovative shared housing approach to give low income individuals safe, stable, and affordable housing. Adult residents are partnered with housing support coaches to help them reach self sufficiency. Eligible participants can contact the SELF + Cooperative Program to fill out an application or to make a referral.

Miss Barbara’s House through LYPHT

Program Director: Cerise Dash

Miss Barbara’s House is a youth-focused initiative of SELF Inc. that provides temporary housing and supportive services to young adults ages 18–24 experiencing homelessness in Philadelphia. Created with direct input from youth with lived experience, the program offers a safe and affirming environment where participants can access case management, life skills development, and resources that support their transition into stable,
long-term housing.

MBH includes 6 transitional housing units and 12 rapid rehousing units, identified in collaboration with community landlords based on participant preferences.

Youth Betterment & Empowerment Realized (YBER)

Program Director: Sharisse Johnson

The Y.B.E.R. program is a 30-unit, scattered-site permanent supportive housing initiative for chronically homeless youth ages 18–24, with a focus on those impacted by domestic violence or mental health challenges. Designed for single-person households, Y.B.E.R. includes 10 master lease and 20 tenant-based units, identified in collaboration with community landlords based on participant preferences. Staffed by a dedicated team of housing professionals, the program follows Housing First principles; removing traditional barriers and prioritizing housing placement. Participants receive personalized support to build stability and pursue goals related to health, education, employment, and personal growth.

Case Management Services

All participants in SELF Inc. programs can access case management services to support their journey toward stability and independence. Our trained case managers work one-on-one with individuals to assess their needs, develop personalized service plans, and connect them to critical resources such as: healthcare, behavioral health support, public benefits, employment services, and permanent housing.

Case managers also provide ongoing guidance, advocacy, and accountability, helping participants navigate complex systems and remove barriers to long-term success. This person-centered approach ensures that every participant receives compassionate, coordinated care tailored to their unique circumstances.

Safe Haven

Program Director: Kenya Edwards

Safe Haven serves single, male-identifying adults age 18 and older who have a documented history of chronic homelessness and mental illness. Referrals to the program are made exclusively through the City of Philadelphia’s Department of Behavioral Health and Intellectual disability Services (DBHIDS). Outreach workers first engage with individuals, assess eligibility, and confirm a history of chronic homelessness before initiating the referral process with DBHIDS.

Other Resources

Daytime Centers

Center Name Address Hours Phone
Appletree Family Center
(shelter/diversion assessment)		 1430 Cherry St. Mon.–Fri., 7 a.m.–5 p.m. (215) 686-7150
(215) 686-7151
(215) 686-7153
Roosevelt Darby Center
(shelter/diversion assessment)		 804 N. Broad St. Mon.–Fri., 7 a.m.–5 p.m. (215) 685-3700
Veterans Multi-Service Center
(shelter/diversion assessment) 		213–217 N. 4th St. Tues. & Thurs., 9 a.m.–2 p.m. (215) 923-2600

After-Hour Centers

If You Are A... Center Name Address Hours Phone
Family Red Shield Family Residence 715 N. Broad St. 5 p.m.–7 a.m.
(Holidays and Weekends Included)		 (215) 787-2887
Family ACTS After Hour Intake Site 1300 E Tulpehocken St. Mon. - Fri. 5 p.m.–7 a.m.
(24 hours on Holidays and Weekends)		 (267) 297-7870
Single Man* Mike Hinson Resource Center 1701 W. Lehigh Ave. 3 p.m.–7 a.m.
(Holidays and Weekends Included)		 (267) 737-9099
Single Woman* Gaudenzia’s House of Passage 111 N. 49th St.
(at the corner of 48th St. and Haverford Ave., entrance on 48th Street)		 5 p.m.–7 a.m.
(Holidays and Weekends Included)		 (267) 713-7778
*You are welcome to visit the center that most closely fits your gender identity.

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SELF is a 501 (c)(3) human services agency that provides emergency and permanent supportive housing, housing-focused case management, mentoring, and other vital services and resources for Philadelphia's most vulnerable communities.
1500 Walnut Street, Suite 300
Philadelphia, PA 19102

Email: info@selfincorp.org
Phone: 215-496-9610
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SELF ALUM LOUIS M. SAYS
"IF I CAN DO IT, YOU CAN DO IT, JUST LIKE DR. OUTLEY SAID"
My life was totally different than it was nine years before. With the help of the SELF program and team members, my life was completely transformed. I left Newark, New Jersey and headed to Philadelphia in 2007. I was looking to change and live a clean and sober life. I went to Outley House and it started from there. I began doing things at Outley House to help my recovery and then started going to a SELF program. The program was in Center City. I started helping out and sweeping and cleaning up things around there in my spare time. SELF program leaders really appreciated it. I was doing it because it also helped me stay clean. They offered me a job as a peer mentor in the program and in only a couple of months, they promoted me to head peer mentor. I was really happy. I did that for a year and was still doing my program and in recovery. I stayed clean and sober and was still working as a peer mentor and then in August 2008, I got another promotion. They asked me if I wanted to be an on-call residential aide at Safe Haven, another SELF program. I gladly took the job! I kept working my program and the people at SELF kept on encouraging me. They kept on telling me that I could do it.

A few years later, I believe in 2011, I was promoted again, this time to a part-time residential aide and in 2015, I was offered a job as a full-time residential aide at Safe Haven!! My life was totally different than it was nine years before. With the help of the SELF program and team members, my life was completely transformed. SELF helped me so much. They respected me, believed in me, and loved me. They showed me they loved me. With them believing in me, I was able to believe in myself.

I love going to work every day and talking to the program participants at Safe Haven. Just like me, they came to SELF to get their lives together. Today, I have the best life. I get to see people like me turn their lives around. By sharing my story, I am giving to others what SELF gave to me. I let participants know that if I can do it, they can too. I come in with gratitude, rarely call out, and help keep the house up. I live it and continue in my recovery. With love, determination, and people in your corner, you can do anything.
"I'm used to taking care of myself."
I’ve always been able to take care of myself. I am not and have never been afraid of hard work. But after working for a company for several years, I was laid off and could not find another job. That is how me and my mom ended up at Erie House. I tell you, the women there were so kind to us. I was intent on finding me a job so I could get a place. Every week I walked from Erie House, all the way to the Philadelphia Unemployment Project to look for work. Thank God, that when I got there someone gave me a ride back or I was able to get a token. If I needed to walk back, I would have done it but God had it so I didn’t have to.

Now, I have so much to be grateful for. I have to thank the Erie House, Connections, and Rapid Rehousing for my beautiful apartment. It’s all mine and I am so, so proud. Now I am looking for my mom so she can move in with me. I am so happy to have a place to call my own. The ladies at Erie House saved my life. I will always be grateful!
"Geographical changes, abundance of money through better paying jobs and even furthering my education could not help me with my dilemma because I was my worst problem."
My parents split up when I was in the seventh grade. I didn't think that it had anything to do with my gradual spiral downward. I used to think using drugs was fun and all my friends were trying drugs too. I just wanted to fit in. My parents divorced and other traumatic life experiences fueled my poor decision-making and bad behavior. Throughout the 1990's, I found myself in and out of jail and rehab facilities. My attempts to control my drug use and life became futile. Geographical changes, abundance of money through better paying jobs and even furthering my education could not help me with my dilemma because I was my worst problem. Only after I surrendered and cried out to God for help, did my life start to change.

That change started inside of me at my last rehab center. I was placed at Richard Jones Recovery House (RJRH) run by SELF, Inc. for my aftercare. It was there that I learned to apply the change within me to my life around me. It took love and effort to put a tailor-made support system in place to help me. Through God and the support of people who care about me, I have been able to stay clean and recover from this dreaded disease called addiction. I completed an intensive outpatient therapy program at Penn Presbyterian for nine months. I was transferred from RJRH to the lfe Wellness Center also run by SELF. The staff at both RJRH and lfe have been so supportive of my recovery. I also gained employment at one of SELF's homeless shelters, completed my training as a Certified Recovery Specialist and recently moved out of shelter into my own place. Now I can help others like others helped me.